Disabilities @ Disney Parks

In our family’s experience, Disney Parks are friendly to Disney Fans of all abilities. Their extraordinary Cast Members are always willing to make your day more magical through accommodation of your family’s special needs.

Whether you or your family member lives with anxiety, cognitive, hearing, visual or mobility challenges (or has special dietary needs), below are some resources that we have used and/or recommend that you review prior to your trip to the Happiest Places on Earth in 2021!



Disability Access Service (DAS)

The Disability Access Service (DAS), sometimes called the “DAS Pass” will allow Guests with disabilities at Walt Disney World Resort and Disneyland Resort to receive a return time for attractions based on the current wait time. Guests Relations at the front of each park will continue to assist Guests and provide assistance that is responsive to their unique circumstances.

In August 2021, Walt Disney World Resort and Disneyland Resort changed the way that the DAS Pass can be acquired and accessed and is now included with the complimentary Disney Genie function inside your Disney Parks phone app. This article on Inside The Magic, “Disney Genie Will Change How Disability Access Service Works“, provides good overview of the changes and we think they are changes that will make Disney even more magical for families including those with special needs.

Take a moment to read the Disney Parks Official Disability Access Service (DAS) page. You can also read Frequently Asked Questions (FAQs) on Walt Disney World Accessibility Page. Much of the information is applicable to Disneyland Resort, as well.


Anxiety, Cognitive, Hearing, Visual and Mobility Challenges

The Disney Parks offer access for guests with anxiety, cognitive, hearing, visual and mobility disabilities special assistance in and around the theme parks, including at Disney resort hotels.

There is actually so much information available on these subjects, we would recommend that you take a few minutes to read through the Walt Disney World Services for Guests with Mobility Disabilities Pages or the Disneyland Resort Guests with Disabilities Pages for the details prior to your trip.

To help prepare family members with Cognitive Disabilities including ASD, download the Planning a trip to the Walt Disney World Resort: A Resource for Guests with Cognitive Disabilities including Autism Spectrum Disorder (ASD) or Planning a trip to the Disneyland Resort: A Resource for Guests with Cognitive Disabilities including Autism Spectrum Disorder (ASD) brochures to read and share.

If you have additional questions, please contact: Disability.services@disneyparks.com. You can also contact us and we’ll be happy to share our personal experiences with you and help you find the resources most applicable to your family’s needs.


Special Dietary Needs

If you or your family member has specific dietary concerns or needs, those can generally be accommodated at the Disney Parks. To assist Guests with their dining choices, most Disney table-service and major quick-service restaurant locations offer allergy-friendly menus or allergy guides to address common allergies and intolerances.

Disney Park-specific information is available from the Walt Disney World Special Dietary Requests and the Disneyland Resort Food Allergies and Special Dietary Needs pages.

Remember that you will have the opportunity to consult with a chef or special diets-trained Cast Member. Guests with food allergies should discuss food allergies or specific dietary needs with a Cast Member when you arrive at your chosen Disney Parks restaurant.


Favorite “DAS Pass” Videos

Here’s a bonus for you. Provost Park Pass is one of our favorite Disney Fan-based YouTube Channels. We do not own the rights to these videos, but recommend them as supplemental information to the official Disability Access Service (DAS) information available from the Walt Disney World and Disneyland Resort websites.

If you like these videos, consider subscribing to the Provost Park Pass Channel. They do some pretty fun and amazing videos about Disney Parks for Disney Fans of all abilities.



Need Trip Planning Help?

If you would like help planning your Disney Parks vacation, consider contacting Storybook Trips by Bridgette Langford (Sponsor), our official Authorized Disney Vacation Planner by emailing Bridgette.Langford@storybooktrips.com. Bridgette has helped our family by planning Walt Disney World and Disneyland Resort trips with hotels, tickets, tours and restaurant reservations that accomodate our specific needs and budget.